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The Importance of Web Maintenance: Outsourced vs. In-House

The Importance of Web Maintenance: Outsourced vs. In-House

Web maintenance is a crucial part of any business, whether you are a small business or a large business. Your website can have a large impact on whether or not your business and services are viewed as valuable or not. A well-maintained website is crucial to your businesses’ appearance and how it is perceived by viewers, so it is important that you choose the right form of web maintenance.

 When it comes to web maintenance, there are two forms of it: outsources maintenance and in-house maintenance. Both of the forms come with their pros and cons, and it is up to you as the business owner to decide which one works best for you. 

Outsourced Web Maintenance: Pros and Cons

            Outsourced web maintenance means that you hire someone from outside of the business to maintain your website. This can come with a lot of perks, but it also has its downfalls.

Pros of Outsourced Web Maintenance

  • Increase in staff productivity because the outsourced maintenance will take care of issues as they occur.
  • Outsourcing allows you to find someone with the skills needed to provide a flexible and quick maintenance job.
  • The contractor you hire will be trained in the area of technology.
  • The contractor will free the management of tedious jobs such as payroll, labor relations, human resources, and more.

Cons of Outsources Web Maintenance

  • The management is not totally free of responsibility because they now have to oversee the contractor to ensure everything is done properly.
  • Outsourced workers are harder to control and set priorities with.
  • Outside contractors do not have as vast of an understanding as in-house workers.
  • There is a security risk that comes with hiring outside people and giving them private information.

In-House Web Maintenance: Pros and Cons

            Hiring an in-house web maintenance worker means that someone from within the business is in charge of any and all web maintenance. This, like outsourced maintenance, has its pros and cons.

Pros of In-House Web Maintenance

  • There is a well-thought contractual agreement that reduces the amount of redundancy in the business.
  • You have more control over your website and what is being done to it because you are not hiring someone from outside of the business.
  • In-house workers have a better understanding of the business and its intentions.
  • There is less of a security threat to the privacy of the company and the workers within it.

Cons of In-House Web Maintenance

  • Management has to do a lot of tedious tasks such as payroll and human resources that the outside contractor otherwise would have done.
  • You may not have anyone with the skills and training needed to fix the issues.
  • Your team and staff will have to take time out of their normal jobs to maintain the website.
  • No one in your business may have the proper technical training that an outside contractor would, so they may not be able to get the maintenance done as efficiently as outsourcing would have.
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